Privacy Policy

Introduction

Herb Step, operated by Lingshui Zhikan Technology Co., Ltd. and developed by Herb Step, respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

• Personal identification information such as name, email address, and phone number when you submit our contact form
• Business information including company name, job title, and industry
• Usage data including pages visited, time spent, and interaction patterns
• Technical data such as browser type, device information, and IP address
• Cookies and similar tracking technologies for site functionality and analytics

How We Use Your Information

We use the collected information for the following purposes:

• To respond to your inquiries and provide service information
• To improve our website and services based on user feedback
• To send occasional updates about our services with your consent
• To comply with legal obligations and protect our rights
• To analyze usage patterns and optimize site performance

Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your data only in the following circumstances:

• With service providers who assist us in operating our business
• When required by law or to respond to legal process
• To protect our rights, privacy, safety, or property
• With your explicit consent or at your direction

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security reviews.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• The right to access your personal data held by us
• The right to rectify inaccurate or incomplete data
• The right to request deletion of your data
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent at any time

Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. Essential cookies are necessary for basic site functionality, while analytics cookies help us understand how visitors use our site.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

• Email: gui@herbstep.hair
• Phone: +1 775 256 2623
• Address: Room 2613, Building 3, Phase 2, Jingye Qingshuiwan No. 3, 5th Block, Lingshui Li Autonomous County, Hainan 570000, China